Haidilao Hotpot Birmingham (next to St. Martin's)
Restaurant | Birmingham | England | United Kingdom
Interactive hotpot restaurant Birmingham
The "Haidilao Hotpot Birmingham" in Birmingham is an outstanding example of the world-famous Haidilao chain, which originated in 1994 in Sichuan Province, China, and now operates over 750 restaurants worldwide. It is the third location of the chain in the United Kingdom and the first outside of London, bringing the traditional Chinese hot pot culture to the second-largest city in Great Britain. Haidilao represents an interactive culinary experience that impresses not only with its delicious food but also with exceptional service and a modern, welcoming atmosphere. The restaurant has quickly established itself as a popular gathering place for groups, families, and celebrations, thanks to its focus on community and enjoyment.
Traditional Chinese hotpot culture
The atmosphere at "Haidilao Hotpot Birmingham" is vibrant and modern, featuring a chic, minimalist design characterized by marble surfaces and elegant details. The spacious area accommodates numerous guests and is equipped with individual hot pot tables that are built into the tables, allowing each guest to prepare their own meal. Particularly noteworthy are the technological elements: orders are placed via iPads, and small robots move through the restaurant to serve food – a futuristic detail that is both practical and entertaining. While waiting for a table, there is a waiting area with complimentary snacks like popcorn and drinks, making the wait pleasant. The mood is especially festive on weekends or during special occasions like birthdays, and the restaurant places great emphasis on providing guests with an unforgettable experience.
Haidilao experience in Birmingham
The menu revolves around the hot pot concept, with a pot of simmering broth at the center of the table where guests can cook their own ingredients. A highlight is the "Tomato Soup Base," an aromatic, fruity broth that impresses with its depth and freshness, providing a perfect base for various ingredients. Equally popular is the "Beef Tallow Spicy Soup Base," which invigorates the senses with its fiery spice and characteristic Sichuan pepper. Among the ingredients is the "Hand-Pulled Noodles" dish, where a chef prepares the noodles right at the table in a small dance – an entertaining spectacle that enhances the flavor of the fresh, elastic noodles. The "Wagyu Beef" also stands out, with its tender texture and rich flavor that perfectly complements the spicy broths. Additionally, there is a self-service sauce station where guests can create their own mixtures of soy sauce, chili, garlic, and more, adding a personal touch to the meal.
Hotpot cooking with fresh ingredients
The beverage selection is diverse, ranging from traditional teas to refreshing cocktails that round out the hot pot experience. Notably, guests can enjoy complimentary drinks like hot honey-lemon water while waiting, a small but appreciated service that reflects the team's care. The bar also offers a selection of beers and other drinks that pair well with the intense flavors of the dishes.
Haidilao service and hospitality
Service is a hallmark of Haidilao and is often described as exceptional. The staff is not only friendly and attentive but also dedicated to making guests feel special – whether through small gestures like providing aprons, hair ties, or even birthday surprises like decorated tables and gifts. Although it can get a bit hectic during peak times and waiting times are not uncommon, the team ensures that guests are well taken care of. The attention to detail is also evident in the clean, state-of-the-art restrooms with heated seats and complimentary toothbrushes – another sign of the high standards of the restaurant.