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Haidilao Hotpot Birmingham (next to St. Martin's)

Restaurant | Birmingham | England | United Kingdom

Interactive hotpot restaurant Birmingham

The "Haidilao Hotpot Birmingham" in Birmingham is an outstanding example of the world-famous Haidilao chain, which originated in 1994 in Sichuan Province, China, and now operates over 750 restaurants worldwide. It is the third location of the chain in the United Kingdom and the first outside of London, bringing the traditional Chinese hot pot culture to the second-largest city in Great Britain. Haidilao represents an interactive culinary experience that impresses not only with its delicious food but also with exceptional service and a modern, welcoming atmosphere. The restaurant has quickly established itself as a popular gathering place for groups, families, and celebrations, thanks to its focus on community and enjoyment.

Traditional Chinese hotpot culture

The atmosphere at "Haidilao Hotpot Birmingham" is vibrant and modern, featuring a chic, minimalist design characterized by marble surfaces and elegant details. The spacious area accommodates numerous guests and is equipped with individual hot pot tables that are built into the tables, allowing each guest to prepare their own meal. Particularly noteworthy are the technological elements: orders are placed via iPads, and small robots move through the restaurant to serve food – a futuristic detail that is both practical and entertaining. While waiting for a table, there is a waiting area with complimentary snacks like popcorn and drinks, making the wait pleasant. The mood is especially festive on weekends or during special occasions like birthdays, and the restaurant places great emphasis on providing guests with an unforgettable experience.

Haidilao experience in Birmingham

The menu revolves around the hot pot concept, with a pot of simmering broth at the center of the table where guests can cook their own ingredients. A highlight is the "Tomato Soup Base," an aromatic, fruity broth that impresses with its depth and freshness, providing a perfect base for various ingredients. Equally popular is the "Beef Tallow Spicy Soup Base," which invigorates the senses with its fiery spice and characteristic Sichuan pepper. Among the ingredients is the "Hand-Pulled Noodles" dish, where a chef prepares the noodles right at the table in a small dance – an entertaining spectacle that enhances the flavor of the fresh, elastic noodles. The "Wagyu Beef" also stands out, with its tender texture and rich flavor that perfectly complements the spicy broths. Additionally, there is a self-service sauce station where guests can create their own mixtures of soy sauce, chili, garlic, and more, adding a personal touch to the meal.

Hotpot cooking with fresh ingredients

The beverage selection is diverse, ranging from traditional teas to refreshing cocktails that round out the hot pot experience. Notably, guests can enjoy complimentary drinks like hot honey-lemon water while waiting, a small but appreciated service that reflects the team's care. The bar also offers a selection of beers and other drinks that pair well with the intense flavors of the dishes.

Haidilao service and hospitality

Service is a hallmark of Haidilao and is often described as exceptional. The staff is not only friendly and attentive but also dedicated to making guests feel special – whether through small gestures like providing aprons, hair ties, or even birthday surprises like decorated tables and gifts. Although it can get a bit hectic during peak times and waiting times are not uncommon, the team ensures that guests are well taken care of. The attention to detail is also evident in the clean, state-of-the-art restrooms with heated seats and complimentary toothbrushes – another sign of the high standards of the restaurant.

Contact details

Web

Phone

Address
Unit SU333, Bullring Shopping Centre Bullring
B5 4BU Birmingham

Map view

Opening hours

Sunday11:00 - 0:00
Monday11:00 - 0:00
Tuesday11:00 - 0:00
Wednesday11:00 - 0:00
Thursday11:00 - 0:00
Friday11:00 - 0:00
Saturday11:00 - 0:00

Reviews

4386 Reviews

James watton
08.03.2025

Outstanding service. Whilst I am not a huge hot pot fan my partner is and she was so happy being there. I enjoyed the meal.
Markus Hartwig
07.03.2025

What a stunning night. I loved the experience of hotpot dining. The food quality was astoundingly good with such a variety to choose from. Loved the condemned bar as well, again, so much to choose from. Highly recommend the tomyum base, if you can take a bit of heat. Can't wait to go back and try other fbh FS on the menu. Highly recommended.
Janusz Jasinski
03.03.2025

Impeccable service and food. A better explanation of how to order more food would have been great but we got around it, but it was still worth five stars
Teddy Putus
28.02.2025

Great food
CJ Tsang
28.02.2025

Very good service
AB CDX
28.02.2025

a unique experience that is so worth it.
A O
27.02.2025

Most attentive and polite staff I have ever experienced. Broth delicious and a good spice level. Very deep menu, with options for everyone.
Yvonne
26.02.2025

吃的很幸福,,。。。。
Farhan Arthos
26.02.2025

good service and good food
Ziyi Xiao
25.02.2025

环境超级不错,顾客也很多,氛围超级好!牛油锅底超香,涮的牛肉,真的绝了!!
Divija Joshi
25.02.2025

Am a regular customer here and love it! Delicious food and wonderful atmosphere and all staff are super lovely and kind and helpful like my amazing server today Ginny 🥰 my favourite restaurant!
Freya Cox
25.02.2025

Very friendly staff and the food is really nice.
Lilli Northcott
25.02.2025

Very good
Hongang Rang
25.02.2025

很棒的就餐体验,味道很好吃,服务很好!
zhuoer han
25.02.2025

菜品很不错 服务员小姐姐态度很好。下次还会再来
YUE LI
25.02.2025

Very good experience! Warm service:)
Urooj Khan
25.02.2025

The portions, food, and customer service was excellent, especially the customer service it was our first time here and they were so helpful and didn’t rush us or get upset that we was taking our time, they were very understanding, thank you hotpot for making our evening be a good time❤️.
Geng Hanyu
25.02.2025

好吃好吃好吃!
Kelechi Osuji
25.02.2025

Always amazing here ! Very friendly service
Shaoyang Wang
25.02.2025

All you can eat is really worth it!
Yixiang Lin
25.02.2025

好吃!推荐
Jenny Koo
25.02.2025

食材新鲜,服务也特别好
yuxin K
02.12.2023

和朋友来吃 服务很好 东西也好吃
Yang Wenjie
25.02.2025

good taste!!!
jinting li
25.02.2025

基本每个星期都来 来了十几次了 特别好吃!调味料特别香,服务也很到位!每次来伯明翰必来

 

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